Money Back Guarantee

90 Day Money Back Guarantee Terms and Conditions

“After struggling with problematic skin for so long, trying everything under the sun, these natural products are what saved my skin. I believe in them so much and have seen them work on so many others, that I’m willing to give you a money back guarantee!” - Mariela, Founder

Please keep in mind that you must be patient with your skin and there is no product in the world that will give you overnight results. Everybody is different. Some may see results in 2 weeks, for others it may take 2 months. Please be sure you are skincaring consistently (consistency is key!) and use the products everyday, twice a day as part of your daily routine.

Nevertheless, we are confident that you will see positive results on your skin if you use the products correctly and consistently for at least 3 months!

In the rare event that you don't see improvement on your skin, here are the conditions and steps on how to claim your money back for the products you purchased.

Conditions:

We are only able to guarantee money back for products purchased under our subscription program
Customer must have remained subscribed for 3 consecutive months (at least 3 orders)
Claim must be made within 100 days of receiving first order
We are unable to refund shipping fees

Step 1: Progress photos! -- You must take a ‘before’ photo before starting to use the products in order to have a reminder of progress that we can look back at.

Please email ‘before’ photo to Contact@PerCalNaturals.com within 7 days of receiving your first order.

Title the email's subject line "Your Name - Money Back - Before Photo". Example: Mariela Perez - Money Back - Before Photo

If this step is not followed, we are not able to validate your money back claim. As we hope you understand, we do this in order to avoid people trying to scam our business by purchasing our products and trying to unjustly claim money back.

Step 2: Please be sure to use consistently in your daily routine and follow the process for a minimum of 90 days.

Step 3: After 90 days of using the products consistently, if you don’t see any improvements on your skin, please email Contact@PerCalNaturals.com with an 'After' photo to file your money back claim. You must file your claim within 100 days of receiving your first order.

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