Placeholder Money Back Guarantee – PerCal Naturals

Money Back Guarantee

100 Day Money Back Guarantee Terms and Conditions


“After struggling with adult acne for so long, trying everything under the sun, these natural products are what saved my skin. I believe in them so much and have seen them work on so many others, that I’m willing to give you a money back guarantee!” - Mariela, Founder

Please keep in mind that you must be patient with your skin and there is no product in the world that will give you overnight results. Everybody is different. Some may see results in 2 weeks, for others it may take 2 months. Please be sure you are skincaring consistently (consistency is key!) and use the products everyday, twice a day (with the exception of the Healing Clay Mask, which is to be used as needed). Click here for How To Use

Nevertheless, we are confident that you will see positive results on your skin if you use the products correctly and consistently for at least 3 months!

In the rare event that you don't see improvement on your skin, here are the conditions and steps on how to claim your money back for the products you purchased.


  • We are only able to guarantee money back for the Complete Natural Acne Routine 
  • Customer must have purchased enough product to use for 3 months (at least 3 kits)  
  • Claim must be made within 100 days of receiving first kit
  • We are unable to refund shipping fees 


Step 1: You must take a ‘before’ photo before starting to use the products in order to have a reminder of progress that we can look back at. 

Please email ‘before’ photo to within 3 days of receiving products. If this step is not followed, we are not able to validate the money back claim. We do this in order to avoid people trying to scam our business by sending us inaccurate photos of their skin progress. Please include your name in the subject line. 


Step 2: Please be sure to follow the "How To Use" process for a minimum of 90 days.


Step 3: After 90 days of using the Complete Acne Routine consistently, if you don’t see any improvements on your skin, take another photo. Please try to take the photo in the same lighting as your ‘before’ picture. Please email including in your email: 

  • Your before picture 
  • Your after picture 
  • All your order numbers from when you purchased the products 
  • Your feedback on the products and why do you think they didn’t work out for you