Money Back Guarantee

100 Day Money Back Guarantee Terms and Conditions

“After struggling with adult acne for so long, trying everything under the sun, these natural products are what saved my skin. I believe in them so much and have seen them work on so many others, that I’m willing to give you a money back guarantee!” - Mariela, Founder

Please keep in mind that you must be patient with your skin and there is no product in the world that will give you overnight results. Everybody is different. Some may see results in 2 weeks, for others it may take 2 months. Please be sure you are skincaring consistently (consistency is key!) and use the products everyday, twice a day (with the exception of the Healing Clay Mask, which is to be used as needed). Click here for How To Use.

Nevertheless, we are confident that you will see positive results on your skin if you use the products correctly and consistently for at least 3 months!

In the rare event that you don't see improvement on your skin, here are the conditions and steps on how to claim your money back for the products you purchased.

Conditions:

We are only able to guarantee money back for the Complete Natural Routine when purchased under our subscription program
Customer must have remained subscribed for 3 months (at least 3 kits)
Claim must be made within 100 days of receiving first kit
We are unable to refund shipping fees

Step 1: Progress photos! -- You must take a ‘before’ photo before starting to use each kit every month in order to have a reminder of progress that we can look back at.

Please email ‘before’ photo to Contact@PerCalNaturals.com within 3 days of receiving your first kit. Email us a progress photo every 30 days. At the end of the 90 days, we should have received a total of 4 photos from you.

Title the emails subject lines "Your Name - Money Back - Photo #". Example: Mariela Perez - Money Back - Photo 1

If this step is not followed, we are not able to validate your money back claim. As we hope you understand, we do this in order to avoid people trying to scam our business by purchasing our products and trying to unjustly claim money back.

Step 2: Please be sure to follow the "How To Use " process for a minimum of 90 days.

Step 3: After 90 days of using the Complete Acne Routine consistently, if you don’t see any improvements on your skin, please email Contact@PerCalNaturals.com to file your money back claim. You must file your claim within 100 days of receiving your first kit.

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