Shipping policy
Our natural products are handcrafted and made-to-order, so please allow 4-7 business days for processing.
After receiving your order confirmation email, you will receive another notification when your order has shipped. There may be potential delays due to a high volume of orders. Postal service problems are out of ourย control.
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Domestic Shipping Rates and Estimates (United States)
Calculated shipping rates:ย Shipping charges for your order will be calculated and displayed at checkout.ย
Shipping Times Estimatesย (provided by USPS):
- First-Class Package: 3-4 business days
- Priority Mail: 1-3 business days
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International Shipping (Worldwide)
We offer international shipping worldwide (anywhere where USPS delivers)
Calculated shipping rates:ย Shipping charges for your order will be calculated and displayed at checkout.ย
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. PerCal Naturals is not responsible for these charges. If they are applied, they are your responsibility as the customer.
Shipping Times Estimatesย (provided by USPS):
- First-Class Package International:ย 7-21 business days
- Priority Mail International:ย 6-10 business days
- Priority Mail Express International: 2-5 business daysย
We are not able to guarantee these shipping times. Please keep in mind that once the package has left the United States, tracking may be limited until it's received by your local post office.ย
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How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.ย
If you havenโt received your order within [10-14 days domestic] or [21-45 days international] of receiving your shipping confirmation email, please contact usย HERE with your name and order number, and we will look into it for you.